Megs Armour – Medium

Megs Armour
in
Bootcamp

The evolution of design consulting.

This article explores the value add and pitfalls of 3 forms of design consulting

6 min readJun 16, 2022

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Megs Armour

Can AI become your brand ambassador?

In the presence of COVID-19 uncertainty, we have seen exponential growth in the demand for digital services, and in return an accelerated…

5 min readOct 28, 2020

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Megs Armour

Customer Experience: Do Robots do it best?

If you are unhappy with a company (their product, service, or comms) and they aren’t proactively trying to set it right, you are probably…

6 min readOct 20, 2020

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Customer Experience: Do Robots do it best?

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Megs Armour
in
Design for Business

Service Design Applied: COVID-19 impacts on mobility behaviours and transport system design

As today marks the end of April, Forbes tells us that COVID-19 has attributed to 5.9 million travel job redundancies and $910 billion…

5 min readApr 30, 2020

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Service Design Applied: COVID-19 impacts on mobility behaviours and transport system design

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Megs Armour
in
Design for Business

Service Design Applied: Reinventing the restaurant experience during COVID 19.

Long gone are the days of missing out on a Friday night reservation in one of the city’s most cherished establishments, however, there are…

5 min readApr 21, 2020

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Service Design Applied: Reinventing the restaurant experience during COVID 19.

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Megs Armour

A side hustle is a must.

A side hustle; a back-pocket, late night, coffee/wine fuelled creative escape.

4 min readApr 16, 2020

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A side hustle is a must.

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Megs Armour
in
Design for Business

The COVID Diaries - Insights from a 27-year old Expat living in Sydney

This isn’t a normal recession — no bubble has been burst and our global economy is on life support, but such ambiguous times have launched…

4 min readApr 11, 2020

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The COVID Diaries - Insights from a 27-year old Expat living in Sydney

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Megs Armour

Megs Armour

Service Design & Strategic Design 🚀 EY Design Studio 💡 Vancouver📍 Sharing my thoughts about design consulting, consumer trends and business design🔮

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